About
I'm Brett Kurtz, and I'm the whole firm.
That's the pitch, not a caveat. You talk to the person who writes the automation, and nobody hands your project to a junior after the contract is signed.
I spent my career inside internal IT and operations at a company with more than a thousand employees, which is a useful place to learn what automation actually has to survive. Not a clean demo with well-formed inputs — a directory someone reorganized on a Friday afternoon, an applicant tracking system with fields used three different ways by three different teams, tickets written by people in a hurry.
What I took from it is a fairly narrow conviction: the hard part of automation isn't making it work, it's making it safe to leave running. So routine work runs on its own, and the risky changes, the ones that touch access, money or customers, can report what they would do before they do it and wait for the right person to say yes.
I started Player Two Works because small businesses have exactly the same repetitive-work problem as large ones, without the budget for an agency that assigns them an account manager and a six-week discovery phase. Published prices and a flat-fee way to start are my answer to that.
Why “Player Two”? Growing up, Player Two was whoever picked up the second controller and helped you get past the level you were stuck on. That's the job as I see it: I join your team, take on the work you're stuck on, and leave you in a stronger position than I found you.
The IT support side exists because automation doesn't live in a vacuum. If your workflows depend on identity, devices, and backups, it helps for the person automating them to be the person who understands that plumbing.
What I'll tell you honestly
Where I'm not the right fit
- If you need 24/7 IT coverage. I'm one person. Managed IT here is business hours with a four-hour response commitment, and I won't pretend otherwise to win the work.
- If you want a hundred-seat rollout next month. That's a job for a firm with a bench. I'll refer you.
- If you want someone to own it forever. I build things you could take over. Some people find that unnerving; I think it's the only defensible way to work.